Terms and Conditions

Welcome to Khaosa! Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing our site and placing an order, you agree to be bound by the terms outlined below. These terms apply to all users, and any future changes or updates will also apply to you upon continued use.

1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our services.

2. Product Information

At Khaosa, we are dedicated to providing clear and reliable information about our products, including detailed descriptions, high-quality images, and accurate pricing. Each product listing is carefully crafted to reflect the quality and characteristics of our offerings, helping you make informed purchasing decisions.

3. Orders and Payments

All orders are subject to acceptance and availability. Payment must be made in full at the time of purchase. We accept major payment methods as indicated on our checkout page. Khaosa reserves the right to refuse or cancel orders at any time, including due to inaccuracies in pricing or availability.

4. Shipping and Delivery

We ship our products within India only. Shipping charges and delivery times will be displayed at checkout. Please refer to our Shipping Policy for more details. Delivery times are estimated and may vary due to external factors beyond our control.

5. Returns and Refunds

We take pride in the quality of our products, and customer satisfaction is important to us. However, due to the perishable nature of our sweets, we do not accept returns. Refunds may be issued in cases of damaged or incorrect orders. Please refer to our Refund Policy for more details.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Shri Khandelwal Misthan Bhandar and is protected by applicable copyright and trademark laws. Unauthorized use or reproduction of any content is strictly prohibited.

7. Limitation of Liability

Khaosa and Shri Khandelwal Misthan Bhandar will not be liable for any damages or losses arising from the use of our products or website. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

8. User Conduct

By using our website, you agree not to engage in any unlawful activities, disrupt the operation of the website, or attempt to gain unauthorized access to other user accounts. Any violation of these terms may result in the termination of your access to our services.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved under the exclusive jurisdiction of the courts in India.